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This Privacy Policy (this "Policy") describes the practices of Pasture for collecting, using, maintaining, disclosing, and otherwise processing (collectively, "Processing") the information that we collect from you, as well as how we protect and secure your data. If you have additional questions regarding your rights under this Policy or any agreement you may have with Pasture regarding your data, please contact us at support@carewithpasture.com. Please read this Policy carefully to understand our Processing of your information and how we will treat it.
This Policy generally applies to the information that Pasture Processes. However, this Policy is subordinate to any specific terms and conditions set forth in any terms of use, end user license agreements, or other agreements you may have with us relating to a particular product, service, or data. Further, this Policy applies only to information that we Process. It does not apply to information our business partners may collect, and these business partners may have their own privacy policies that apply to you.
The information we collect can be described as Personal Information and Non-Personal Information. We collect this information when you provide it to us or when you use our products or services. "Personal Information" is information that can be used to identify, locate, or contact you, a natural person, as well as any other information about you that we may connect with Personal Information. For example, Personal Information that we collect includes: Contact information such as your name, email address, and password; Relationship information such as your application preferences; Transactional information such as purchases, services requested, customer service inquiries, and other customer account information; and Financial information such as credit card or banking information necessary to process payment for the Online Services. "Non-Personal Information," on the other hand, is information that does not identify you as a natural person and is not identifiable to you as a natural person. For example, Non-Personal Information that we collect includes: Information that we anonymize by rendering it unidentifiable to a natural person. We believe in minimizing the data collected. If we decide to collect more categories of Personal Information, we will disclose it to you at the time it is collected and will post an update to this Policy.
We collect and process Personal Information for a variety of purposes, depending on the information being Processed. In particular, we Process this information to provide our products and services to you, and support you in using them. We also Process information to pursue our legitimate interest in improving and protecting our products and services and enhancing customer experience. Finally, we may Process information as necessary to comply with our legal obligations. To summarize, we Process Personal Information for the following purposes:
We believe in limiting the collection of Personal Information to only what is necessary to accomplish these specific purposes. If we decide to collect or Process your Personal Information for any other purposes, we will disclose it to you at the time it is collected and will post an update to this Policy.
To provide our products and services, we have to share information with third parties that provide services to us, such as AWS, Knock, Vercel, and Sentry.io. Any third party with whom we share Personal Information will only have the access necessary to perform defined tasks on our behalf, will only use the information accessed for this purpose, and will protect your information at least to the same extent that we do. Aside from this, we may share information to comply with our legal obligations, such as to respond to lawful requests and legal processes. In the event we are asked to disclose Personal Information, we will attempt to validate the request and inform you of it. Finally, we may share information if needed to affect the sale or transfer of our assets, enforce our rights, protect our property, protect the rights, property, or safety of others, or as needed to support external auditing, compliance, and corporate governance functions. We believe in being transparent. If we need to share your Personal Information for another purpose, we will obtain your consent before doing so and we will disclose this purpose at the time of obtaining your consent. For example, we may wish to use your information in demonstrations or other marketing materials, but will contact you before doing so.
We keep information only as long as necessary to accomplish the purpose for which we collected it and no longer. This can vary depending on the purpose for which it was collected and depends on your continued use of our products and services.
Taking into account the nature of the information gathered, we maintain administrative, technical, and physical controls that are designed to safeguard Personal Information.
Your first choice is always to limit the information you provide. Further, we believe in accuracy and comply with applicable law regarding your ability to access, correct, and delete your Personal Information. If you have an online account, you may also be able to log into your account to access and update certain information yourself. For other information, please contact us directly. We do not intend to collect Personal Information from children aged 13 and under. If you believe a child is using our products and services and providing us Personal Information, please contact us directly so we may investigate and delete it. If you are a California resident, please note California law permits you to request certain information regarding our Processing activities. To make such a request, please contact us at support@carewithpasture.com.
We may post changes to this Policy on this page. Please refer to the "last updated" date above. We may or may not contact you directly concerning significant changes, so we encourage you to visit this page periodically and check. If you continue to provide us with Personal Information after a change to this Policy, we will assume you have consented to any changes.
To ask questions or provide comments about this Policy or our information security and data privacy practices generally, please contact us at support@carewithpasture.com.